LAZAREV SYSTEMSAI SALES ASSISTANT

AI Sales Assistant for clinics

An AI assistant for your clinic. Help with the practical questions.

Visitors want service information, a convenient branch or an appointment request. AI Sales Assistant answers from approved clinic materials, asks about preferred times and collects contact details. Reception receives the enquiry and confirms the next steps.

Discuss a clinic workflowPrepare for launch

From $99/month. A 7-day free pilot follows agreement on the workflow. Continuing is your choice.

Example administrative enquirySample workflow
Hello! I’d like to book a professional dental cleaning.
AI Sales AssistantHello! I’m the clinic’s AI assistant. Which branch and time would suit you? I can pass your request to reception for confirmation.
The central branch, after 6 pm on a weekday. Please contact me by message.
An enquiry for your team
Service
Dental cleaning
Branch
Central
Preference
Weekdays after 6 pm
Next step
Reception confirmation
Illustration. Answers and handoff rules use your company materials.

Clear informationServices, prices, addresses and opening hours.

Prepared enquiriesBranch, preferred time and contact method.

Reception controlAppointment requests with conversation context.

Define the administrative task

Start with one branch or service group. The assistant helps organise enquiries, not choose treatment.

01 · Materials

Information approved for chat

  • Provide services, current prices, addresses, opening hours and reception contacts.
  • Agree how prices are explained, including what is included and what the clinic must clarify.
  • Set answer boundaries and staff handoff rules.

02 · Handoff

Details reception needs

  • Collect the visitor’s chosen service, branch, preferred time and contact.
  • Keep a preferred time distinct from a confirmed appointment. Reception checks availability.
  • Before real enquiries, agree on data collection, storage, access, providers and transfer arrangements.

This is an administrative workflow. Diagnosis, prescribing and interpreting test results remain with clinicians. The assistant does not ask for medical documents.

From a question to reception

Focus on arrangements, not the visitor’s health condition.

  1. Use approved information

    Explain practical service details, location and opening hours.

  2. Clarify preferences

    Ask about branch, preferred time and contact without collecting medical details.

  3. Pass on the request

    With permission, send the enquiry to reception. Staff check availability and confirm the appointment.

Before your clinic launches

Agree the workflow’s boundaries with your team.

Will it provide health advice?

No. It handles administrative questions. Medical questions go to a professional; diagnosis, treatment recommendations and triage are outside this workflow.

Can it confirm appointments automatically?

The basic workflow creates a request for reception. Scheduling integration, appointment confirmation and payments require separate agreement and setup.

Do you need medical records or test results?

No. Setup uses administrative clinic materials. The chat does not request medical documents or health details.

How should we start a pilot?

Test fictional administrative enquiries, price accuracy and reception handoff. Connect real enquiries after agreeing on the workflow and data processing.

Start with your reception process.

Show us a typical enquiry. We’ll shape the first reply and reception handoff around your team.

Discuss a clinic workflow