LAZAREV SYSTEMSAI SALES ASSISTANT

AI Sales Assistant for travel companies

An AI assistant for travel and tours. A useful brief for the right trip.

Travellers explore destinations, compare excursions or ask for help choosing a hotel. AI Sales Assistant answers from your programmes and clarifies dates and preferences. Your agent receives a brief to check options and prepare an offer.

Discuss your agency workflowPrepare programmes and terms

From $99/month. A 7-day free pilot follows agreement on the workflow. Continuing is your choice.

Example holiday enquirySample workflow
We’d like 10 nights in Phuket in February: two adults and a seven-year-old, flying from Moscow.
AI Sales AssistantHello! I’m the agency’s AI assistant. What is your trip budget? What matters most to you about the hotel?
Up to RUB 400,000 including flights. A quiet beach nearby and breakfast included. We can depart between 10 and 15 February.
AI Sales AssistantUnderstood: a 10-night family trip, departure on 10–15 February, with flights included in the budget. I can prepare your preferences for an agent to check options. Would you prefer to discuss them here or by phone?
An enquiry for your team

The key details in one place, ready for your colleague to continue the conversation.

Trip
Phuket · from Moscow · 10 nights
Dates and party
10–15 Feb · 2 adults + age 7
Budget
Up to RUB 400,000 · including flights
Preferences
Quiet beach nearby · breakfast
Illustration. Answers and handoff rules use your company materials.

Programme answersItinerary, included services and terms.

Traveller preferencesDates, party details and priorities.

A brief for your agentContext for checking suitable options.

A workflow for the trips you sell

Package holidays, bespoke trips and excursions need different questions. Start with one area and agree what an agent must check.

01 · Offering

What your materials can explain

  • Provide destination and programme details: duration, itinerary, included services and restrictions.
  • Specify what published prices include and the dates or conditions they apply to.
  • Agree answers about booking, payment and changes using your current terms.

02 · Trip brief

What an agent needs for a search

  • For holidays, collect destination, departure city, dates or date range, party size and children’s ages.
  • Clarify budget and priorities such as meals, location, pace or accommodation type.
  • Use separate questions for excursions: date, group size, starting point and chosen programme.
  • Do not request passport details or payment credentials in the initial chat.

Your agent confirms availability, final prices and bookings. Live offers and automatic booking require separate integrations. Entry and visa requirements must be checked for the specific trip.

From a travel idea to a search brief

The conversation identifies priorities even before a traveller has chosen a hotel.

  1. Explain the choices

    Describe programmes and inclusions from your approved materials.

  2. Clarify the trip

    Gather dates, party details and priorities, keeping any flexibility visible.

  3. Prepare the search

    Save the enquiry and history, then offer an agent conversation to check options.

Before launching for a travel company

Keep programme information distinct from the terms of a specific booking.

Can it suggest a specific holiday?

It can describe offers in your materials with their stated validity conditions. An agent verifies availability and final pricing; live search access is a separate integration.

What if the customer has not chosen a destination?

The assistant clarifies season, holiday style and priorities. It prepares a search brief without presenting unchecked options as available to book.

Can it answer visa and entry questions?

It can explain your agreed process for checking travel requirements. Changing rules, eligibility and individual circumstances need current official sources and specialist review.

Can we use it for excursions?

Yes. Add programme details, starting points, duration and participation conditions. The assistant gathers the date and group details; availability and confirmation follow the agreed workflow.

Choose a channel or explore how your team will receive enquiries.

Start with one destination or programme.

Show us how customers ask about a trip. We’ll prepare a conversation that helps your agent begin the search.

Discuss your agency workflow