LAZAREV SYSTEMSAI SALES ASSISTANT

AI Sales Assistant on Telegram

An AI assistant on Telegram. A message to your bot. Context for your team.

Give customers a link to your company bot. Your AI assistant explains your offer, answers common questions and gathers useful details. Instead of “interested in a course”, your team receives the person’s goal, preferred format and next step.

Connect TelegramPrepare your bot

From $99/month. A 7-day free pilot follows agreement on the workflow. Continuing is your choice.

Example school conversation on TelegramSample workflow
I need English for job interviews. Do you have evening classes?
AI Sales AssistantHello! I’m the school’s AI assistant. The programme includes evening classes. What is your level, and when is your interview? I can prepare an enquiry for our adviser.
About B1, with an interview in a month. After 7 pm Moscow time. Yes, please pass it on; Telegram works for me.
AI Sales AssistantI’ll include your goal and preferred time. Our adviser will confirm a suitable group and available places.
An enquiry for your team

The key details in one place, ready for your colleague to continue the conversation.

Goal
English for job interviews
Level and timing
B1 · interview in a month
Availability
After 7 pm · Moscow
Next step
Choose a group · reply on Telegram
Illustration. Answers and handoff rules use your company materials.

Start with a linkCustomers choose to open your company bot.

Your business knowledgeCourses, prices and terms in one conversation.

Context for staffNeeds and preferences recorded in the enquiry.

One bot for the first enquiry

Start with the service people ask about most often on Telegram. Build the conversation around their questions.

01 · Company bot

Create the entry point

  • Create a bot with BotFather or choose an existing company bot. Add your business name and branding.
  • We check access and the current connection. If another service runs the bot, we agree on the transition.
  • After testing, place the link on your website, in your channel description or in customer materials.

02 · Conversation

Make each question useful

  • Provide service descriptions, terms, prices and common questions.
  • Choose the details your adviser needs: purpose, timing, format or budget.
  • Configure enquiries in your workspace. Staff notifications and CRM delivery are agreed separately.

This workflow uses a dedicated Telegram bot and text messages. The customer starts the conversation. Personal accounts, Telegram Business and attachment processing require separate assessment.

From a bot link to a staff conversation

We test the whole journey using your typical enquiries.

  1. The customer starts

    They follow the link, start the bot and ask a question in their own words.

  2. The assistant clarifies

    It answers from your materials, keeps track of the conversation and suggests a next step.

  3. Your team continues

    The prepared enquiry follows the agreed handoff route, giving staff context for their response.

Connecting Telegram

Decisions to make before sharing the link.

Can we use our existing bot?

Yes, if your company controls it. We first check which service receives its messages and agree how to switch the connection.

Can the bot message our channel subscribers first?

A standard bot cannot start a private conversation with an arbitrary user. The person must message it first. Share a clear link inviting customers to ask a question.

Does every customer need to leave a phone number?

Only when the next step needs one. You can agree a workflow that continues on Telegram. We define contact details and staff handoff before launch.

How do we know it is ready?

We check service answers, qualification, requests for a person and enquiry storage. Then we test on a phone using the same link your customers will see.

Choose a channel or explore how your team will receive enquiries.

Start with the questions your bot should answer.

Share typical enquiries and your company materials. We’ll configure the first conversation and the handoff to your team.

Connect Telegram