LAZAREV SYSTEMSAI SALES ASSISTANT

AI Sales Assistant on WhatsApp Business

An AI assistant on WhatsApp Business. A useful reply from your business number.

Your customer has chosen a familiar channel and messaged your business. The AI assistant answers from your materials, clarifies the request and prepares it for staff. We connect the official WhatsApp Business Cloud API after checking your number and Meta access.

Discuss WhatsApp BusinessPrepare your business number

From $99/month. A 7-day free pilot follows agreement on the workflow. Continuing is your choice.

Example delivery enquirySample workflow
Do you deliver office chairs to Khimki? We need five for our new office.
AI Sales AssistantHello! I’m the store’s AI assistant. Our delivery terms include Khimki. Which model do you need, and by what date? Shall I ask our team to check availability?
Black Ergo chairs, by 15 November. Yes, please reply here on WhatsApp.
AI Sales AssistantI’ll prepare the request for five black Ergo chairs by 15 November. Our team will check stock and confirm delivery terms.
An enquiry for your team

The key details in one place, ready for your colleague to continue the conversation.

Product
Ergo · black · 5 chairs
Delivery location
Khimki
Requested date
By 15 November
Next step
Check stock · reply on WhatsApp
Illustration. Answers and handoff rules use your company materials.

A familiar channelCustomers message your business number.

Details before a callProduct, quantity, timing and preferences collected.

A clear next stepYour staff confirm the individual terms.

Check the number and the customer journey

We start with how your company currently uses WhatsApp. That determines the connection approach and preparation.

01 · Account and number

Prepare business access

  • You need a WhatsApp Business account, a business number and Meta access with the required permissions.
  • We check the number’s current registration and available connection options, including Meta’s account requirements.
  • Before launch, review current platform charges and test an incoming message and reply.

02 · First response

Help the customer move forward

  • Provide your catalogue or service descriptions, delivery terms, prices and common questions.
  • Define what the assistant can explain and which stock levels, dates or discounts staff must confirm.
  • Agree a route to a person, enquiry details and the handoff. Reminders and outbound templates are a separate workflow.

The starting workflow is text replies to incoming enquiries. WhatsApp allows free-form replies within 24 hours of a customer message; approved templates are required outside that window. Template workflows need separate setup.

From a WhatsApp question to an order enquiry

Customers get information. Your team gets the details needed to act.

  1. Explain the offer

    Answer from approved terms and help clarify the product or service.

  2. Prepare the enquiry

    Gather quantity, location, timing and the preferred way to continue.

  3. Hand over to staff

    Route the agreed enquiry. Staff confirm stock, final pricing and fulfilment.

About WhatsApp Business

Setup depends on account status and platform rules.

Can we use our existing number?

We check where the number is registered and which options your account supports. We establish whether your current setup can continue or needs a transition before connecting.

Can it message a list of phone numbers?

Having someone’s number is not permission to contact them. Outbound messaging needs recipient consent and must follow WhatsApp rules. The initial scope covers incoming enquiries; campaigns are separate.

What if a customer returns later?

Their new message opens a new reply window under WhatsApp rules. A business-initiated reminder outside the window needs a separately configured, approved template workflow.

Will it confirm orders?

It answers from your materials and collects the request. Staff confirm stock, total cost, delivery and payment. Automatic confirmation requires the relevant systems to be connected.

Choose a channel or explore how your team will receive enquiries.

Start with your WhatsApp enquiries.

We’ll review your number, common questions and staff handoff, then propose a practical first workflow.

Discuss WhatsApp Business