LAZAREV SYSTEMSAI SALES ASSISTANT

AI Sales Assistant for logistics companies

An AI assistant for logistics and freight. The details for a quote, in one enquiry.

“How much is delivery?” needs a route, cargo specifications and loading conditions. AI Sales Assistant explains your services and gathers missing details. Your logistics team receives a basis for a quote, with unresolved questions clearly recorded.

Discuss freight enquiriesPrepare routes and rules

From $99/month. A 7-day free pilot follows agreement on the workflow. Continuing is your choice.

Example freight enquirySample workflow
We need to move four pallets of cardboard packaging from Kazan to Moscow. Total weight: 920 kg. Each pallet is 120 × 80 × 150 cm.
AI Sales AssistantHello! I’m the company’s AI assistant. When will the cargo be ready for collection? Can the pallets be stacked?
Collection next Thursday. The pallets cannot be stacked. Both warehouses have forklifts.
AI Sales AssistantI’ve recorded the route, four non-stackable pallets and collection next Thursday. The next step is a quote from a logistics specialist. Would you prefer to discuss the shipment here or by phone?
An enquiry for your team

The key details in one place, ready for your colleague to continue the conversation.

Route
Kazan → Moscow
Cargo
Cardboard packaging · 4 pallets · 920 kg
Dimensions and limits
120 × 80 × 150 cm · non-stackable
Handling and date
Forklifts at both ends · next Thursday
Illustration. Answers and handoff rules use your company materials.

Cargo detailsRoute, weight, dimensions and restrictions.

Service answersTransport conditions from your materials.

Context for logisticsInformation for checking and quoting.

Questions for the freight services you offer

Consolidated freight, dedicated vehicles and international deliveries require different details. Start with one service and agree its essential information.

01 · Services

What the shipper can learn

  • Describe coverage, transport types, cargo restrictions and enquiry conditions.
  • Provide packaging and loading requirements, optional services and how they are agreed.
  • Identify published rates the assistant may explain and surcharges or conditions that need checking.

02 · Specifications

What your logistics team needs

  • Collect origin, destination, cargo description, number of packages, weight and dimensions.
  • Record stacking, temperature and other restrictions when relevant to the agreed service.
  • Clarify readiness date and handling at both ends; flag unknown values for confirmation.
  • Route specialist cargo and unusual conditions to a person early.

A logistics specialist confirms rates, vehicle availability and timing. Automatic quoting, tracking and transport status require separately agreed data sources and integrations.

From a route to a request for a quote

Your team receives the conditions that affect transport as well as the two cities.

  1. Establish the route

    Clarify the route and service, and answer general questions from your materials.

  2. Gather specifications

    Record cargo and handling conditions without replacing unknowns with assumptions.

  3. Prepare the quote request

    Save the enquiry and history for a specialist, highlighting details that need confirmation.

Before launching in logistics

A detailed enquiry helps a quote begin; the conditions still need checking.

Can it calculate a freight quote immediately?

It explains approved rates and gathers the required details. A specialist prepares individual quotes. An automatic calculator needs agreed rules, current data and a separate integration.

What if the shipper does not know the weight or dimensions?

The assistant flags missing information and explains what needs checking. It does not invent cargo specifications or treat incomplete details as a finished quote.

Can it handle international freight?

Yes, within an agreed scope covering routes, cargo descriptions and initial conditions. Customs, documents and special restrictions go to the appropriate specialist.

Will it tell customers where their cargo is?

Only with separately agreed access to a current status source. Without that connection, it can explain the tracking enquiry process and prepare a request for staff.

Choose a channel or explore how your team will receive enquiries.

Show us a typical freight enquiry.

We’ll configure questions for your routes and cargo so your logistics team has the details to continue.

Discuss freight enquiries