LAZAREV SYSTEMSAI SALES ASSISTANT

AI Sales Assistant for automotive services

An AI assistant for auto repair and detailing. Your service advisor gets the details.

While your team checks in a vehicle, other customers ask about servicing, polishing or appointments. AI Sales Assistant explains your services, clarifies the vehicle and records preferences. Your service advisor receives a prepared enquiry and can continue the conversation.

Discuss your service workflowPrepare services and rules

From $99/month. A 7-day free pilot follows agreement on the workflow. Continuing is your choice.

Example detailing enquirySample workflow
I have a 2021 Toyota RAV4. I’d like to remove light scratches from the bodywork and add protection.
AI Sales AssistantHello! I’m the centre’s AI assistant. A specialist will assess whether polishing is suitable after an inspection. Does the car have a film or coating? When could you bring it for inspection?
No film or coatings. Saturday morning would work. I’d like to discuss polishing and a ceramic coating.
AI Sales AssistantI’ve recorded polishing and ceramic coating, with an inspection preferred on Saturday morning. The next step is to agree an inspection with the specialist. Would you prefer to discuss the time here or by phone?
An enquiry for your team

The key details in one place, ready for your colleague to continue the conversation.

Vehicle
Toyota RAV4 · 2021
Request
Polishing · ceramic coating
Condition reported
Light scratches · no film or coating
Preference
Inspection on Saturday morning
Illustration. Answers and handoff rules use your company materials.

Service informationPackage details and terms from your materials.

Vehicle contextModel, year and reason for the enquiry.

A useful service requestWork and timing preferences together.

Questions that fit repairs and detailing

Routine servicing may need vehicle specifications. Detailing starts with the requested treatment and the condition described by the customer. The workflow follows the service.

01 · Services and prices

What can be explained in chat

  • Prepare your services, supported makes, locations, opening hours and check-in conditions.
  • Separate labour and material costs where your price list does so.
  • For detailing packages, explain what is included, limitations and when an inspection is needed.

02 · Vehicle intake

What your advisor needs to continue

  • Clarify model, year and service; request additional specifications only when relevant.
  • Record symptoms in the customer’s own words and known facts, without a remote diagnosis.
  • Collect preferred location and time, and save the conversation with the agreed contact details.

The assistant does not diagnose vehicles or confirm that driving is safe. Staff confirm parts, prices and appointments. Live scheduling and stock access need separate integrations.

From a message to a prepared service enquiry

Fewer repeated questions before an inspection or a discussion of the work.

  1. Explain the service

    Describe the package or servicing process using approved information.

  2. Clarify the request

    Record the vehicle, preferences and issue as described by the customer.

  3. Save the enquiry

    Prepare a request for the service advisor with the history and preferred timing.

Before connecting your workshop

Agree what a chat can answer and what needs an inspection.

Can it identify a fault?

No. It records the reported issue and offers a specialist handoff. It does not confirm a diagnosis, repair scope or whether a vehicle is safe to drive.

Can it quote a service or polishing price?

It can explain an approved price and inclusions when the stated conditions apply. Staff check parts, extra work and final costs.

Will it book available appointment slots?

The initial workflow collects preferred times. Automatic availability checks and booking confirmation require a separate scheduling integration.

Can it support several locations?

Yes. We separate each location’s services, address and rules. The assistant records the preferred location; we agree how enquiries reach the relevant team.

Choose a channel or explore how your team will receive enquiries.

Start with a common customer question.

Choose routine servicing, one repair type or detailing, then test how the enquiry reaches your advisor.

Discuss your service workflow